Location
HMP/YOI Feltham, Bedfont Rd, Feltham TW13 4NP
Serving Feltham, Twickenham, Slough, London and surrounding areas in the London & South East region.

Hours
Initial training: 37 hours per week
Post-training: Choose 37, 39, or 41 hours per week with shift patterns covering evenings, some nights, weekends and public holidays.

Salary
£39,525 per year (37 hours/week)
£41,892 per year (39 hours/week)
£44,258 per year (41 hours/week)
All salaries include applicable allowances for role and location.

About the Role
The Youth Justice Worker role at HMP Feltham is a vital position focused on supporting children and young people in custody. Similar to a prison officer but specialised for youth custody, you will ensure the security and safety of young individuals while providing day-to-day support within a custodial environment. This role involves practical responsibilities such as facilitating safe movement around the site, supervising young people, and intervening when necessary to manage behaviour and maintain safety.

You will work with young people who may have committed serious offences, come from challenging backgrounds, or have mental health needs. Your role is crucial in helping these individuals build better futures through respectful support, effective communication, and collaboration with families and other professionals.

Comprehensive training and ongoing development will equip you with the skills to understand the diverse needs of young people in custody and respond appropriately in complex situations. Following a 12-month probationary period, you will have the opportunity to undertake a Level 4 Qualification focused on working with children and young people in custody, supporting your career progression within the Youth Custody Service.

Experience
No formal qualifications or previous experience are required. Personal qualities and a commitment to supporting vulnerable young people are essential.

About you
- Strong communication and influencing skills
- Commitment to high standards of care and service
- Effective decision-making abilities
- Empathy and understanding
- Passion for supporting children, young people, and families
- Ability to identify and assess complex needs
- Skilled in de-escalation, conflict resolution, and behavioural management
- Respectful curiosity and balanced approach to challenge and support
- Ability to work collaboratively with other professionals and organisations

You must be at least 18 years old at the start of employment and able to confidently fulfil all spoken aspects of the role in English (or Welsh where specified). Tattoos are permitted but must not be offensive, discriminatory, violent, or intimidating; facial tattoos are generally not acceptable except for cultural, religious, or medical reasons.

Qualifications
No formal qualifications are required to apply. Successful completion of a 12-month probationary period will lead to the opportunity to undertake a Level 4 Qualification focused on working with children and young people in custody.

Additional Requirements
- Must pass a Disclosure and Barring Service (DBS) check
- Must meet Civil Service nationality requirements
- Must pass medical and fitness assessments including eyesight and hearing standards
- A driving licence and own transport are beneficial but not essential
- Commitment to working varied shift patterns including evenings, nights, weekends, and public holidays