Location
Fenwick, Bracknell, London

Hours
40 Hours per week, Full Time, Permanent contract

About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Over the last 10 years, the brand has experienced exceptional growth and is now a global sensation across 50 markets with over 2,300 employees worldwide. Charlotte Tilbury Beauty continues to deliver market-leading growth, innovative retail and product launches fuelled by industry-leading technology, all supported by a culture of embracing challenges, disruptive thinking, winning together, and sharing the magic.

About the Role
The Assistant Business Manager is a true brand ambassador who embodies the Charlotte Tilbury values. You will be enthusiastic about meeting and exceeding targets, driving team performance through motivation, and placing customer experience at the forefront of your leadership style. Working collaboratively alongside the Business Manager, you will support seamless day-to-day operations on the counter and lead by example to promote exceptional customer service and artistry standards.

Key responsibilities include:
- Driving financial results to meet and exceed targets and KPIs
- Supporting the Business Manager in setting individual and team sales targets and communicating these to Retail Artists
- Demonstrating entrepreneurial spirit and genuine enthusiasm for the brand’s performance
- Coaching and providing feedback to ensure service and artistry standards are met
- Extending exceptional customer service beyond the store to drive direct marketing opportunities
- Implementing development plans and conducting regular reviews with two-way feedback
- Creating a positive, cooperative team culture through meetings and collaborative management
- Proposing plans, events, and activities to unlock commercial success
- Maintaining impeccable visual merchandising, counter cleanliness, and hygiene
- Upholding grooming standards and inspiring the team to be their best selves

Experience
- Retail management experience
- People management experience
- Strategic planning experience

About you
- A genuine passion for the beauty industry
- Commercial acumen with a strong focus on results
- Enthusiastic, motivated, and able to inspire a team
- Entrepreneurial mindset with a proactive approach to driving success

Qualifications
No specific qualifications are listed; however, a passion for beauty and retail management experience are essential.