Location
London | Work Style: Office-Flex

Hours
Not specified

Salary
Negotiable

About the Role
At Salesforce, we believe AI is only as powerful as the trusted context that supports the actions it takes. As a Consumption Value Manager for AI & API Solutions, you will lead the charge in the Agentic Era by building deep expertise in Agent Fabric — the governance and orchestration layer that enables AI to act safely and effectively within enterprises. You will leverage MuleSoft's integration and API backbone to turn foundational technology into governed, orchestrated, real-world business results.

In this individual contributor role, you will own the business outcomes of MuleSoft adoption across your accounts, working closely with customer teams and building technical fluency to speak their language. You will manage your portfolio autonomously, driving adoption and orchestration maturity of MuleSoft solutions including Agent Fabric within strategic accounts. Your responsibilities include building proofs-of-concept, diagnosing governance gaps, and directing resources to close them, ensuring growth, health, and retention.

You will act as a business partner to sales leaders, serving as the value and adoption anchor for MuleSoft across their territories. Your technical fluency allows you to engage confidently with architects and customers, providing insights and highlighting where interventions are needed. Your goal is to ensure every customer realizes the transformative value of their investment in governed, orchestrated AI agents.

Your Impact
- Proactive stewardship of accounts to build relationships, gather insights, and deliver business impact
- Use of advanced Data & AI tools to monitor consumption patterns, identify opportunities, and mitigate risks
- Hands-on leadership in demos and proof-of-concept projects to solve business problems
- Deep fluency in MuleSoft solutions including Agent Fabric governance and orchestration
- Translating technical potential into measurable business outcomes
- Strategic consulting to sales leaders with holistic insights into account health and trends
- Contributing to a supportive team environment by sharing best practices and helping define growth strategies

Join Salesforce to be part of a company where ambition meets action, innovation is a way of life, and you can help shape the future of AI-driven business transformation.

Experience
Typically 5-7+ years in customer-facing solutioning or consulting roles. Proven track record in enterprise IT, understanding how applications and data connect via APIs to power AI. Experience or aptitude in AI agent orchestration, LLM governance/guardrails, MCP, and A2A is highly desirable. Demonstrated ability to quickly build technical fluency in new domains.

About you
- Systems thinker with strong technical curiosity and ability to understand complex governance and orchestration models
- Hands-on doer with transferable technical depth and fast ramp-up capability
- Customer-first mindset with motivation to influence outcomes and drive success autonomously
- Comfortable working across virtual teams and facilitating technical and value-alignment discussions with diverse stakeholders
- Insight specialist able to translate data and metrics into compelling narratives
- Collaborative influencer who thrives in a diverse, global team environment
- Open to candidates with diverse career journeys including career breaks or pivots, valuing diverse perspectives

Qualifications
No specific formal qualifications required. Emphasis is on relevant experience, technical aptitude, and a customer-centric approach.