Location
Central London

Hours
Office-Flex

Salary
Negotiable

About the Role
At Salesforce, AI is only as powerful as the trusted context that supports its actions. As a Consumption Value Manager for AI & API Solutions, you will lead the charge in the Agentic Era by building deep expertise in Agent Fabric — the governance and orchestration layer enabling AI to act safely and effectively within enterprises. You will work closely with MuleSoft's integration and API backbone to transform this foundation into governed, orchestrated, real-world business outcomes.

In this individual contributor role, you will own the business outcomes of MuleSoft adoption across your accounts, partnering technically with customer teams and building your own capabilities to speak their language. You will manage your portfolio autonomously, driving adoption and orchestration maturity of MuleSoft solutions including Agent Fabric within strategic accounts. Your responsibilities include building proofs-of-concept, diagnosing governance gaps, directing resources to close them, and ensuring growth, health, and retention.

You will act as a business partner to sales leaders, serving as the value and adoption anchor for MuleSoft across territories. Your technical fluency will enable you to engage confidently with architects and customers, providing insights and proactively identifying where interventions are needed. Your goal is to ensure every customer recognizes the transformative value of their investment in governed, orchestrated AI agents.

Your Impact:
- Proactive stewardship of accounts, balancing relationships and delivering business impact
- Innovation through use of Data & AI tools to monitor consumption and identify opportunities
- Leading demos and building proof-of-concept projects to solve business problems
- Developing deep fluency in MuleSoft solutions including Agent Fabric governance and orchestration
- Translating technical potential into business outcomes and securing stakeholder buy-in
- Acting as a strategic consultant to sales leaders with holistic insights into account health
- Contributing to a supportive team environment by sharing best practices and writing the manual for growth

Experience
Typically 5-7+ years in customer-facing solutioning or consulting with a strong understanding of enterprise IT, application and data connectivity via APIs, and how business processes translate into agentic actions requiring orchestration and governance. Demonstrated hands-on depth in related disciplines such as AI agent orchestration, LLM governance/guardrails, MCP, or A2A is highly valued. Experience working directly with customers and technical teams to influence outcomes is essential.

About you
- A systems thinker with technical curiosity to quickly build fluency in MuleSoft's Agent Fabric governance and orchestration model.
- A do-er who brings transferable technical depth and can ramp up quickly.
- Customer-first mindset with motivation to own and drive success across a territory.
- Comfortable working across virtual teams and facilitating deep technical sessions with architects and executives.
- Skilled at translating data and metrics into compelling narratives.
- Collaborative influencer who can lead value-alignment discussions and foster strong relationships.
- We welcome candidates with diverse career journeys, including career breaks, as your unique perspective enriches our team.

Qualifications
No specific formal qualifications are required. We value a proven track record, technical aptitude, and a passion for customer success and innovation.