Location
Central London

Hours
Full Time

Salary
Negotiable

About the Role
Salesforce is the #1 AI CRM where ambition meets action and innovation is a way of life. We are seeking Deployment Strategists — strategic builders who serve as customer-facing advisors to define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You will work alongside Forward Deployed Engineers to translate complex business challenges into AI deployments that generate real value. Engagements are focused and time-bound, typically lasting 12 weeks or less, and may involve single or multiple strategic accounts. Your role ensures customers realize lasting, scalable value from the solutions your team delivers.

Key responsibilities include full lifecycle ownership of customer engagement from identification through deployment and consumption, defining AI strategy and architecture, managing deployment oversight and program delivery, driving adoption and consumption metrics, coordinating delivery teams, and serving as the primary customer contact. You will leverage cutting-edge AI tools such as Cursor, Claude, and Vibes to accelerate solution development. Additionally, you will assess customer AI readiness, guide change management, and provide actionable product feedback to influence Salesforce’s Agentic AI platform roadmap.

Experience
- Minimum 4 years in strategic solutioning, technical advisory, delivery leadership, or program management for enterprise cloud or SaaS technology
- Prior customer-facing delivery experience in consulting, professional services, or technical advisory is required
- Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
- Proven ability to lead and own complex, ambiguous engagements end-to-end, from discovery through measurable outcomes
- Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
- Strong project and program management skills with ability to manage multiple workstreams and stakeholder expectations
- Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
- Ability to travel up to 25% to customer sites

About you
- A get-things-done mindset with a strong bias for action, comfortable operating in unstructured, fast-moving environments
- Excellent communication skills with ability to build trust-based relationships with senior stakeholders and present business value clearly
- Skilled at coordinating cross-functional teams and managing delivery milestones
- Passionate about AI innovation and workforce transformation

Qualifications
- Degree in Computer Science or a related field
- Preferred experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
- Salesforce platform certifications such as Data Cloud Consultant, Agentforce Specialist, Application Architect, or equivalent certifications from Microsoft, Oracle, or similar platforms
- Background in change management, organizational design, or enterprise transformation is advantageous
- Familiarity with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks