Location
Central London

Hours
Full Time

Salary
Negotiable

About the Role
Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life. As a Deployment Strategist, you will be a strategic builder and customer-facing advisor who defines AI strategy, shapes agentic solutions, and drives measurable adoption for enterprise customers. You will work alongside Forward Deployed Engineers to translate complex business challenges into agentic AI deployments that generate real value. Engagements are focused and time-bound, typically lasting 12 weeks or less, and may involve single or multiple strategic accounts. Your role ensures customers realize lasting, scalable value from the solutions your team delivers.

Key responsibilities include leading full lifecycle customer engagement from identification through deployment and consumption, defining AI strategy and architecture with responsible AI governance, managing program delivery and stakeholder communication, driving adoption and expansion metrics, coordinating delivery teams, and serving as the primary customer contact. You will leverage cutting-edge AI tools such as Cursor, Claude, and Vibes to accelerate development and provide actionable product feedback to influence Salesforce’s Agentic AI platform roadmap.

Salesforce is committed to workforce transformation in the agentic era and offers a supportive environment where you can unleash your potential, balance your life, and accelerate your impact through AI.

Experience
- 4+ years in strategic solutioning, technical advisory, delivery leadership, or program management for enterprise cloud or SaaS technology
- Prior customer-facing delivery experience in consulting, professional services, or technical advisory (required)
- Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
- Proven ability to lead and own complex, ambiguous engagements end-to-end
- Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
- Strong project and program management skills with ability to manage multiple workstreams and stakeholder expectations
- Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
- Ability to travel up to 25% of the time to customer sites

About you
- A get-things-done mindset with a strong bias for action, comfortable operating in unstructured, fast-moving environments
- Excellent communication skills with ability to build trust-based relationships with senior stakeholders and present business value clearly
- Skilled at assessing AI readiness and guiding change management and process transformation to maximize benefits of intelligent agents

Qualifications
- Degree in Computer Science or a related field
- Preferred experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
- Preferred Salesforce platform certifications such as Data Cloud Consultant, Agentforce Specialist, or Application Architect, or similar certifications from Microsoft, Oracle, or other platforms
- Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
- Background in change management, organizational design, or enterprise transformation
- Knowledge of AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks