Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Salesforce is seeking a high-performing, tech-savvy Contracts Manager to join our growing Public Sector Legal team. In this high-visibility role, you will lead the management of government contracts, including fulfillment of required reports and documents, coordinating compliance requirements, and negotiating modifications, Statements of Work (SOWs), and other related agreements. Serving as the primary liaison between Salesforce and Government Contract Managers, you will play a strategic role in advising internal business leaders, managing contractual risk, and scaling our public sector business—with a primary focus on driving direct government contract compliance.

What You’ll Actually Be Doing
Contract Management & Execution: Lead the end-to-end lifecycle of government contracts, ensuring strict compliance with the Procurement Act 2023 and other applicable government regulations and internal corporate policies. Manage contract execution and related activities, coordinate with teams on order conversions and pricing verifications, and collaborate with Accounts Payable/Receivable regarding invoicing, payments, and administrative systems.

Strategic Alignment & Cross-Functional Collaboration: Partner closely with Legal and Deal Strategy teams to maintain product/pricing catalogues and resolve contract performance issues with Ministry, Council, or Department contract managers. Guide internal stakeholders on public sector procurement, proactively identifying contractual, regulatory, compliance, and financial risks while implementing effective mitigation strategies. Evaluate existing corporate agreements to identify operational bottlenecks and propose scalable, strategic solutions.

Enablement & Operational Excellence: Act as a Subject Matter Expert (SME), delivering high-value training to internal teams on public sector procurement processes and best practices. Drive continuous process improvements, optimising legal workflows, contracting tools, and governance strategies.

At Salesforce, ambition meets action and innovation is a way of life. Join us to be part of the future of AI and workforce transformation, delivering amazing experiences that customers love.

Experience
7–10+ years of combined experience managing government contracts within the public sector or a commercial tech/software entity.

Operational knowledge of:
- Procurement Act 2023 and Procurement Regulations 2024, including statutory guidance, procurement procedures, and PPNs
- Government Commercial Agency (GCA) agreements and frameworks such as G-Cloud, Digital Outcomes and Specialists (DOS), Back Office Software 2 (BOS2)
- Government standard contracts including Model Services Contract (MSC), Mid-Tier Contract, and Short Form Contract
- Government commercial, digital and technology policies and guidance including relevant Playbooks and the Technology Code of Practice
- Government security, cyber and national security requirements including the National Security and Investment Act 2021
- Other legislation, regulations, policy and guidance relevant to central government technology and SaaS procurements

Proven expertise in Software-as-a-Service (SaaS) and professional services contracting.

Strong background in government financial workflows, including pricing structures, invoicing, and systems administration.

Practical knowledge of compliance, governance, and security considerations relevant to Government Security Classifications (GSC).

About you
Exceptional judgement with the ability to assess risk magnitude in a fast-paced commercial environment.
Proven track record of cultivating trust with internal clients, cross-functional partners, and government contracting personnel.
Thrives in a dynamic, high-growth, and rapidly evolving landscape.
Uncompromising ethical standards aligned with a values-driven corporate culture.

Qualifications
Relevant qualifications or certifications in contract management, law, or related fields are advantageous but not explicitly required. A strong understanding of government procurement and contract compliance is essential.