London
Data Manager
Guy's and St Thomas' Trust
£34,089
Full-time
Description
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
An exciting opportunity has arisen within the Theatres, Anaesthesia, and Perioperative Medicine (TAP) Directorate for a Data Manager based at Guy’s Hospital. We are seeking a motivated, enthusiastic, and well-organised individual who excels under pressure and meets deadlines with ease.
This role is one of two Data Manager positions responsible for overseeing the Theatre data system. The Data Manager will be tasked with the day-to-day maintenance of the theatre management system, including activities such as session creation and modification, as well as running a variety of internal data quality reports.
Ideal candidates should have proven experience working in an academic or clinical environment and possess an understanding of Epic, the electronic patient records system used within the Trust. A strong command of digital skills is a must, supported by evidence of formal education or experience in database management coupled with a deep understanding of database-related procedures.
Main duties of the job
The post holders (2 staff) will be responsible for data validation, data entry, and reporting on a daily, weekly, and monthly basis, whilst also ensuring the integrity of the theatre data captured on a daily basis, with the support of a Band 4 Information Officer.
The Data Managers provide first-line support to system users by assisting with IT inquiries, efficiently resolving issues, and conducting ad hoc training sessions (Epic training is carried out by the IT training team; however, the Data Managers offer supplementary sessions where required).
The post-holders will be responsible for the data held in relation to theatre activity, ensuring its integrity and completeness through regular validation and reconciliation. Additionally, they will manage the day-to-day maintenance of the system.
They will also:
Maintain databases that allow queries, reports and data retrieval to be performed in an efficient manner.
Ensure that the system is accessible and functioning correctly at all times, with support from the IT Team.
Be responsible for the implementation of electronic, central filing systems and will support others to file accurately and effectively.
Be required to accurately enter large amounts of data as well as support others to do the same.
Ensure that the data is stored in accordance with the Data Protection Act and relevant guidelines.
Provide other administrative support to the team as required.
Working for our organisation
Trust values
Our values help us to define and develop our culture, what we do and how we do it. They are:
Put patients first - consider the patient’s needs and wishes in all that they do
Take pride in what they do – strive for highest standards on own work and challenge colleagues to do the same
Strive to be the best – in terms of patient care and teamwork
Act with integrity - maintain the privacy and dignity of patients, work with integrity and be trustworthy, be accountable for own work
Respect others – patients, visitors and colleagues. Actively give and receive feed-back.
Detailed job description and main responsibilities
Professional Responsibilities
Proactively manage information requests from Trust staff including first point of contact for support and advice on manual and ad-hoc information collection issues.
Analyse and diagnose user requests which will include situations and information, which are wide ranging and require judgement and expertise to decide on the best course of action. Escalate where appropriate.
Act as the first point of contact for resolving all queries; this includes telephone and written enquiries regarding data
Advise on the interpretation of data and of reports, providing explanation and clarification as required.
Responsible for planning and organising work load to meet operational requirements
Provide correspondence, letters, emails and other documents from written copy, follow verbal instructions and generate own correspondence as required
To provide advice and regular training on data management to a range of staff groups.
Information management and data quality
Responsible for modifying and validating the databases and to support any development work. Maintain databases and ensure their security and compliance with the data protection act.
Accurately and efficiently enter data on to current databases. This will require a high level of attention to detail and accuracy.
Create and manipulate reports from the current databases to provide information as required, this will include regular reports and ad hoc report.
Undertake analysis of data to support the delivery of the service
Ensure appropriate confidentiality of records and information (verbal, written and computerised).
Maintain the flow of information to all user groups providing both user feedback and information
Provide advice to the department staff on the preferred way in which data collection should be undertaken in accordance with policies
To constantly review, streamline and update processes for recording data, in order to improve data quality within the service. To take part in decision making and influence departmental changes, and contribute to and participate in review of systems, policies and procedures
Assist in planning in advance with the team to provide databases that will meet the needs of the service/project.
Other
Liaise with staff locally and nationally to create appropriate data collection methods and provide reports.
Identify and recommend changes to procedures within the service which will improve the quality of service to patients
Assist with Departmental duties as directed by line manager
To support audit and survey work on behalf of the department.
Work under own initiative seeking advice when necessary and identify areas for improvements
Carry out other departmental duties commensurate with role.
Financial Management
To support the administration of shared departmental resources
Education & Professional Development
To support the induction of new staff within the department
Person specification
Experience
Essential criteria
Experience of Epic software and computer systems.
Ability to communicate effectively with a wide range of health professionals and as part of a team
Entering data into databases and a good appreciation of data base related processes
Desirable criteria
Previous experience at working in an academic or clinical setting.
Development of procedures and preparation of SOPs
Qualifications
Essential criteria
Degree or equivalent qualification and/or extensive relevant experience in data management.
Skills/ Knowledge/ Ability
Essential criteria
Excellent numerical and analytical skills
Meticulous and accurate, with great attention to detail
Good written and oral communication skills in English
Accurate data entry skills.
The ability to work independently, without direct supervision.
Desirable criteria
Knowledge of medical terminology
Skills in report writing, presentations and ability to produce documents
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
Flexible working
We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
Please apply for this post by clicking "Apply Online Now."
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Further details / informal visits contact
Name
Aron Dalaza
Job title
Service Manager- Anaesthetics and Data Quality
Email address
[email protected]
Additional information
Sally Solomon
TAP Deputy General Manager
[email protected]
Expiry date: 23/05/2024
Data Manager
Company
Guy's and St Thomas' Trust
Salary
£34,089
Job Type
Full-time
Location
London
Our Commitments
Living Wage Employer
Armed Forces Covenant
Disability Confident
Hiring Local
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Guy's and St Thomas' Trust
Healthcare and Veterinary Sciences
About us
As part of one of the largest and most engaged workforces in the NHS you'll have access to our unrivalled training and development programmes.
We want the best people to join us, learn with us and grow with us, so whether you're in a clinical or non-clinical role we’re committed to creating a supportive and inclusive culture in which you can progress and be your best.
We are an inclusive organisation
Promoting diversity, equality, accessibility and inclusion is at the heart of everything we do for our patients and how we make our trust a great place to work.
We welcome people from all backgrounds. Our fair recruitment practices offer equal access to employment opportunities and our staff networks enable everyone's voice to be heard.
We are committed to ensuring all of our 23,500 staff feel valued and have the support they need to do their job to the best of their ability.
Our health and wellbeing programme is one of the most comprehensive in the NHS and provides a wide range of benefits and support to help in your professional, personal and family life.
Our Commitments
Living Wage Employer
Armed Forces Covenant
Disability Confident
Hiring Local
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