Location
London

Hours
Full Time (hours to be discussed)

Salary
Negotiable

About the Role
Join Raffles London at The OWO, home to three unique dining experiences created by Mauro Colagreco, acclaimed chef behind Mirazur, awarded Best Restaurant at The World’s 50 Best Restaurants 2019. At Raffles London, Colagreco’s culinary vision is driven by seasonality, local procurement, and sustainability, showcasing the UK’s best organic produce. As Executive Pastry Chef, you will lead and manage the pastry kitchen operations, ensuring all food is produced and served to Raffles’ standard of excellence while adhering to health and safety legislation. You will create, cost, and develop seasonal and on-trend pastry menus across all Raffles outlets, working closely with food and beverage teams to deliver a luxurious, high-quality service. Your role includes training and mentoring junior staff, maintaining stock control, and collaborating with front of house and beverage teams to ensure smooth service. You will also be involved in menu development, cost control, and maintaining departmental standards, while fostering a positive kitchen culture and leading by example.

Additional Responsibilities
Ensure correct storage, labelling, and stock rotation of food and equipment. Manage ordering of food goods and equipment through appropriate channels. Report maintenance needs promptly. Provide leadership and support in the absence of senior management. Participate in hotel projects and represent the department at management meetings. Promote creativity and innovation within the team while maintaining composure under pressure.

Why Join Our Raffles Team?
Be part of one of the world’s best hotels with excellent benefits including 31 days holiday plus additional days for service, staff meals, free uniform dry cleaning, employer pension contributions, enhanced sick and parental pay, life assurance, employee assistance programs, season ticket loans, cycle to work scheme, colleague gifting, paid days off for moving or charity, tailored learning and development programs, fun team events, employee discount cards, and worldwide development opportunities across Accor’s brand portfolio.

Raffles Values
Respect: We value the needs, ideas, and individuality of others, treating everyone with fairness and dignity.
Belonging: We celebrate our differences, support each other, and always stand together.
Integrity: We build trust through mutual respect and authenticity.
Empowerment: We take initiative to create unforgettable experiences.
Excellence: We make genuine connections and cherish every opportunity to make others feel special.

Diversity & Inclusion
Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds.

Application Process
After applying, you will receive an email from our partner AssessFirst to complete a mandatory profile and questionnaire to assess compatibility with the role and our culture of luxury excellence. We aim to respond promptly; if you do not hear from us within two weeks, please assume your application was unsuccessful at this time.

Experience
Recent experience within a multi-outlet venue or 5-star hotel. Strong market knowledge of competitors and event industry trends. Proven ability to deliver high levels of service under pressure. Experience working with food and beverage teams in a luxury environment is highly desirable.

About You
Enthusiastic and committed to delivering exceptional service and experiences. Able to lead and motivate a team with a hands-on approach. Detail-oriented and consistent with strong communication and customer service skills. Excellent time management and multitasking abilities while maintaining a professional appearance. Willingness to contribute to a 24-hour operational schedule when required. Passionate about hospitality and understanding of UHNW clientele is a plus.

Qualifications
Essential skills include strong food and beverage knowledge, leadership and mentoring capabilities, and the ability to maintain high standards of hygiene and safety. Desirable qualifications include previous supervisory or management experience, familiarity with luxury hotel standards such as LQA or Forbes 5*, and a commitment to continuous professional development.