Location
London, at Pullman London St Pancras, one of Accor's flagship premium hotels located moments from King's Cross and St Pancras International.
Hours
Full Time - Hours to be discussed
Salary
Negotiable
About the Role
We are seeking a commercially minded, people-focused leader who thrives in a fast-paced environment to elevate both performance and guest experience at one of London's most internationally connected hotels. Pullman London St Pancras offers 312 contemporary bedrooms, 17 versatile meeting and event spaces including the renowned Shaw Theatre, and a vibrant Food & Beverage offering. As General Manager, you will lead a high-profile, commercially complex operation at the heart of one of Europe's busiest travel hubs. Your responsibilities will include driving commercial performance and maximising revenue opportunities across Rooms, Food & Beverage, Meetings & Events, and Shaw Theatre. You will inspire, develop, and empower a high-performing team culture where people thrive. Building exceptional relationships with ownership, you will act as a trusted partner and advisor while delivering against financial objectives, investment plans, and long-term asset value. Additionally, you will represent the hotel externally by building strategic partnerships across the London market and strengthening Pullman's presence within the local business and hospitality community.
Experience
Proven experience leading large premium or upscale hotels operating within a complex, high-volume hospitality environment.
About you
Excellent communication, influencing, and stakeholder management skills. A commercially minded leader who is people-focused and thrives in a fast-paced environment. Eligibility to work in the UK is essential.
Qualifications
Relevant qualifications and experience in hotel management or related fields are expected to support your leadership role.
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