Location
London

Hours
Full Time

Salary
Negotiable

About the Role
The Forward Deployed Process Consultant at Salesforce owns customer engagements end to end: from building the executive business case, through rapid design and deployment of automated process solutions ("Blueprints") on the Agentforce platform, to a clean handoff to partners and client teams. You will advise enterprise leaders, quantify ROI, and map multi-year automation roadmaps. Bringing domain depth in supply chain, ERP, or finance operations processes, you will build, test, and iterate Blueprints with AI agents and prompting tools, proving value quickly in live production. This role requires a customer-obsessed, strategic, and execution-focused professional who can transform fragmented manual workflows into scalable, value-driven solutions. Key responsibilities include serving as the primary strategic advisor to enterprise stakeholders, building business cases with clear KPIs, owning multi-year automation roadmaps, leading discovery workshops, automating end-to-end business processes, hands-on AI agent and prompt design, managing system integrations, translating goals into PRDs and acceptance criteria, delivering continuous build loops, and leading AI-first delivery experiences through go-live and handoff. You will also design and run handoff processes and documentation to ensure sustained post-deployment success.

Experience
- 5+ years in Solutions Consulting, Forward Deployed roles, Strategic or Management Consulting, Product Management, Process Automation, or Business Analysis.
- Domain expertise in supply chain, ERP, or finance operations processes (procure-to-pay, order-to-cash, AP/AR, supplier onboarding), including where manual processes patch system gaps.
- Hands-on experience building AI or agent-based automation, including prompt design, output structuring, and iterative debugging.
- Proven ability to engage enterprise executives in B2B SaaS environments to build business cases and long-term roadmaps.
- Track record of owning engagements from discovery through go-live (UAT, data migration, cutover) with structured handoffs.
- Strong skills in workflow mapping, process modeling, process improvement, and change management.
- Experience translating business requirements into automated workflows, PRDs, and user stories.
- Working knowledge of integration patterns (REST, SOAP, event-based) and managing risks such as authentication, latency, and payload limits.
- Proven ability to set success KPIs and baselines upfront and measure outcomes post-deployment.
- Executive presence with confidence to communicate clearly with skeptical executives and deliver difficult news early with actionable plans.

About You
You are strategic, customer-focused, and execution-driven with the ability to rapidly design and deliver AI-powered automation solutions. You thrive in a fast-paced environment, enjoy collaborating with enterprise stakeholders, and have a passion for driving innovation through AI and automation. You are comfortable leading workshops, managing complex integrations, and guiding teams through change management and process transformation.

Qualifications
- Technical or business degree; MBA is a plus.
- Familiarity with the Salesforce platform ecosystem (APIs, platform services) is advantageous.
- Lean, Six Sigma, or related process improvement certification is desirable.
- Experience building or navigating partner ecosystems and implementation channels is a plus.