Location
London

Hours
Full Time

Salary
£85,431 per annum

About the Role
Guy’s and St Thomas’ NHS Foundation Trust is one of the UK’s busiest and most successful NHS trusts, providing a full range of hospital and community services across south London, including specialist care in cancer, renal, orthopaedics, respiratory and cardiovascular services. The Trust includes five major hospitals: Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield, alongside community services in Lambeth and Southwark. It is part of King’s Health Partners, an academic health sciences centre, and is renowned for clinical excellence, research and teaching.

The Integrated Care Transformation Team (ICTT) works collaboratively with partners across South East London to lead and deliver transformation and quality improvement programmes focused on integrated care for Lambeth and Southwark. The Head of Delivery will lead and manage the ICTT, overseeing programme delivery, building transformation capability, and fostering strong relationships with internal and external stakeholders to support the Trust’s strategy and system priorities.

This senior leadership role requires a high degree of autonomy, strategic vision, and expertise in transformation, change management and programme delivery within complex healthcare environments. The post holder will be responsible for line managing senior programme managers, developing operational processes, leading communication and engagement, and ensuring the effective delivery of multiple, complex change programmes across organisational and system boundaries.

The role also includes financial management responsibilities, including budget planning, monitoring, and reporting, as well as championing transformation methodologies and embedding continuous improvement practices across the team and wider organisation.

Guy’s and St Thomas’ is committed to providing high quality, safe, and patient-centred care, supported by a motivated and engaged workforce. The Trust values diversity and inclusion and supports flexible working arrangements to promote a healthy work-life balance.

Experience
- Extensive experience designing and delivering improvement programmes and training in continuous improvement and programme management, preferably in large, complex healthcare organisations.
- Proven track record leading senior teams to deliver complex programmes and managing change across multiple stakeholders.
- Significant experience in senior staff performance management, motivating and coaching teams to meet deadlines.
- Expertise in transformation and change management using lean and other recognised methodologies.
- Strong knowledge of NHS environment, strategy, and policy, particularly within South East London.
- Experience working across organisations to secure change and overcome resistance.
- Skilled in facilitating group discussions and building relationships with executive and senior leaders.
- Experience managing budgets and delivering financial benefits associated with projects.
- Ability to work in complex clinical environments and deliver system-wide change.

About you
- Excellent analytical and judgement skills, including interpreting complex data.
- Outstanding communication, presentation, influencing and negotiation skills.
- Ability to engage service users and carers in service change.
- Confident presenter to large groups.
- Flexible, adaptable, and able to prioritise workload effectively.
- Creative problem solver with strong IT skills including MS Office, Excel, PowerPoint and Project.
- Self-motivated, proactive, politically aware and sensitive.
- Strong leadership qualities with the ability to influence at all organisational levels.
- Ability to manage multiple complex agendas and meet deadlines.
- Committed to valuing diversity and promoting an inclusive working environment.
- Team player who can also work independently.

Qualifications
- Masters degree or equivalent level of knowledge and experience.
- Relevant post-graduate qualification.
- Evidence of continuing professional development.
- Desirable: Programme management qualification (MSP), formal qualification in Six Sigma, Lean or other improvement methodologies.