Location
Chapter Islington

Hours
Not specified

Salary
Negotiable

About the Role
As a Housekeeper, you will ensure the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities. Your role is vital in enhancing and maintaining the community appeal and providing a positive resident experience. You will work as part of a friendly and supportive team to maintain a high level of cleanliness throughout the community. Key responsibilities include cleaning reception, offices, common spaces, and restrooms; daily litter picking of all external areas; freshening empty rooms, apartments, and targeted show flats to maintain market-ready appeal; conducting weekly flush downs in empty rooms and apartments in line with health and safety policies; assisting in the make-ready process as requested by the Community Manager or supervisor; reporting hazards and maintenance issues; responding to resident concerns; and managing cleaning supplies efficiently while championing cost-effective practices without compromising quality.

Experience
Previous experience maintaining cleanliness within a customer-occupied environment is essential. Demonstrated ability to solve problems in practical situations and follow standardized procedures. Ability to work autonomously and use initiative when required.

About you
Strong attention to detail with a flexible approach to work and adaptability to thrive in a changing environment. Proficient customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other business contacts, responding courteously to questions and requests.

Qualifications
Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals. Knowledge and understanding of UK health and safety requirements. Skilled in the safe use and maintenance of cleaning fluids and tools.