Location
Chapter South Bank, London

Hours
Part Time - 20 hours per week

Salary
Negotiable

About the Role
As a Housekeeper at Greystar, you will ensure the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities. Your role is vital in enhancing and maintaining the community appeal and providing a positive resident experience. You will work as part of a friendly and supportive team within the Community team to maintain a high level of cleanliness throughout the community.

Key responsibilities include cleaning reception, offices, common spaces, and restrooms; conducting daily litter picks of all external areas; freshening empty rooms, apartments, and targeted show flats throughout the day to maintain market-ready appeal; performing weekly flush downs in empty rooms and apartments in line with health and safety policies; assisting in the make-ready process as requested by the Community Manager or supervisor; reporting hazards or maintenance issues; responding to resident queries and concerns; and managing cleaning supplies efficiently while championing cost-effective use of materials and equipment.

Experience
Previous experience maintaining cleanliness within a customer-occupied environment is essential. Demonstrated ability to solve problems in practical situations and follow standardized procedures is required. Ability to work autonomously and use initiative when needed is important.

About you
You should have strong attention to detail, a flexible approach to work, and adaptability to thrive in a changing environment. Proficiency in customer service and interpersonal communication skills is necessary to interact effectively and courteously with residents, clients, team members, and other business contacts.

Qualifications
Ability to read and write English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals. Knowledge and understanding of UK health and safety requirements. Skilled in the safe use and maintenance of cleaning fluids and tools.