Location
Sutton, London Borough of Sutton (Hybrid working with expectation to be in the office when required)

Hours
Full Time

Salary
£67,575 per annum

About the Borough
The London Borough of Sutton is located less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Situated in zone 5, Sutton offers excellent transport links, award-winning parks and open spaces, low crime rates, affordable housing, and great schools. The borough is known for high levels of resident engagement and satisfaction, delivering quality services while addressing financial challenges and involving residents in key issues and local developments.

About the Borough
Sutton is investing continuously in the health, wellbeing, and education of its residents and future generations, as outlined in the “Ambitious for Sutton” corporate plan. Home to the Royal Marsden Hospital and the Institute of Cancer Research, Sutton is developing the London Cancer Hub, aiming to become the world’s leading life-science district specializing in cancer research and treatment. This vision is expected to create around 13,000 jobs and contribute £1.2bn annually to the UK economy. The borough is passionate about regeneration, new homes, schools, and supporting vulnerable groups to maintain independence and balance support with independent living.

About the Service and Team
Within the People Services Directorate (Adult Social Care, Children's Social Care & Education), the Insights & Delivery Service area acts as the operational process and analytical engine room. This service integrates data intelligence, digital systems, business delivery, and quality assurance to provide a resilient, modern infrastructure empowering frontline practitioners. The Digital Improvement programme focuses on implementing and supporting changes in the core social care case management system Mosaic, alongside tools like Magic Notes and CareCubed, while planning for legislative changes.

About the Role
As IT Project Manager, you will take direct ownership of projects within the Digital Improvement programme, ensuring interdependent technical solutions are delivered in a controlled, predictable, and efficient manner. You will manage all project documentation including plans, risk and issues logs, project initiation documents, handover, and closure documentation. Supporting the programme manager, you will respond to the board and deputise in senior stakeholder management when required. Collaboration with both technical and non-technical team members is essential to align priorities and deliver the programme successfully.

Key Focus
A critical focus of this role is to ensure seamless transition of systems into the live environment, overseeing User Acceptance Testing (UAT), dry runs, and go-live activities.

Our Offer to You
We are committed to nurturing talent and supporting your career growth in a friendly, collaborative environment. Your ideas will be encouraged and supported by a dynamic management team. Benefits include generous annual leave (26-32 days plus bank holidays, pro-rata for part-time), enhanced family leave, two volunteering days per year, flexible working schemes, learning and development opportunities, discounts on local amenities, interest-free season ticket loans, Local Government Pension Scheme, bicycle loan and cycle to work schemes, electric vehicle leasing, and confidential health and wellbeing support.

Application Process
Applications should outline your skills, abilities, and experience relevant to the role. Shortlisting involves an initial review followed by online programming skills testing before interview selection. We value authenticity and expect personalised responses demonstrating your motivation and alignment with our PRIDE values. We operate an anonymised application process to reduce bias and encourage diversity in our workforce.

Diversity and Inclusion
We are proud to be a diverse and welcoming borough, committed to creating a workforce that reflects our community. We offer family-friendly policies, flexible working, staff engagement forums, and inclusive networks. As a Disability Confident employer, we guarantee interviews for disabled applicants meeting essential criteria. We are an accredited London Living Wage employer.

Additional Information
Applicants should be aware of the UK points-based immigration system and sponsorship requirements. Sponsorship availability is subject to eligibility and budget and evaluated on a case-by-case basis.

Experience
Proven hands-on experience managing multiple projects within a programme environment. Strong familiarity with local government processes and governance procedures. Experience working confidently with internal and external stakeholders. Knowledge of social care case management systems is highly desirable.

About You
Excellent project management skills with proficiency in planning, organisation, and control of complex activities across multiple concurrent workstreams. Strong analytical skills, numeracy, and attention to detail. Collaborative and solution-focused approach to problem solving. Ability to engage credibly with technical specialists and understand technical delivery lifecycles. Effective senior stakeholder management skills and ability to deputise for programme manager when required.

Qualifications
A recognised project or programme management qualification is essential.