Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Accor is a world-leading hospitality group operating in over 110 countries with a diverse portfolio of more than 40 hotel brands. We are committed to delivering exceptional service and unforgettable experiences to millions of guests worldwide. Our culture is driven by innovation, collaboration, and inclusivity, empowering employees to bring their passion and individuality to work every day. We are also dedicated to sustainability and responsible hospitality, focusing on reducing environmental impact and supporting local communities.

We are seeking an ambitious, strategic, and relationship-driven Key Account Manager to join our Global Sales team in London. In this role, you will lead the growth of our Travel Management Company (TMC) and Consortia business travel segment by managing a premium client portfolio. Your primary mission is to build and maintain long-term, effective relationships with key TMC and Consortia accounts and partners. By adopting a customer-centric approach, you will maximize Accor’s global revenue (domestic and outbound) and continuously expand our market share.

Key responsibilities include:
- Maximizing business travel segment growth within your assigned TMC and Consortia portfolio.
- Producing and executing comprehensive Annual Sales Activity Plans tailored to each client.
- Handling local partner contracting and overseeing global agreements where applicable.
- Monitoring portfolio and individual client performance to ensure steady revenue growth.
- Leading marketing funds and invoicing processes for globally managed accounts.
- Planning and executing high-impact marketing initiatives alongside clients.
- Cultivating outstanding commercial relationships with major global and regional TMC and Consortia players.
- Establishing yourself as a key industry expert within target markets.
- Representing Accor at industry association meetings and professional network events.
- Collaborating closely with Global Sales, Regional TMC Key Account Managers, and Corporate Sales teams.
- Participating in and driving key strategic projects.
- Managing assigned budgets responsibly within cost parameters.

Experience
Well-established within the corporate, agency, or TMC market in the UK region. Proven track record of driving commercial results in business travel sales.

About you
Highly proactive, persuasive, adaptable, and customer-focused with a strong team spirit. Excellent analytical, communication, and problem-solving skills. Ability to build and maintain strong commercial relationships and position yourself as an industry expert.

Qualifications
A University Degree or Diploma from a recognized Business or Hotel School. Strong understanding of global business travel dynamics, distribution chains (GDS, SBT, connectivity solutions), and hospitality sales systems. Fluent in written and spoken English.