Location
London

Hours
Full Time - 36 hours per week, weekend working required

Salary
£34,359 - £35,892 (Scale 5)

About the Role
This is a 12-month fixed term contract / secondment opportunity to help shape the future of Hackney’s markets, where enterprise, culture and community thrive. Hackney’s markets are vibrant hubs for creativity, small-business growth and community pride, including iconic locations such as Ridley Road, Broadway and Hoxton Markets. As a Licensing & Digital Media Officer, you will play a vital role at the heart of the Markets, Shop Fronts & Street Trading Service, ensuring statutory duties are delivered seamlessly while supporting traders to tell their stories and grow their businesses.

You will balance licensing compliance with digital creativity, processing street trading and market licences, reconciling income, advising traders, and managing licensing records. You will also capture and share the life of Hackney’s markets through creative digital campaigns, mentor traders to build their digital marketing confidence, and work alongside the Strategy, Policy & Digital Development Manager on data-led campaigns that celebrate Hackney’s diverse voices.

This is a hands-on, people-focused role where you will see the direct impact of your work every week, from supporting new traders to promoting packed market days. Join a multi-award-winning service that drives inclusive economic growth, sustainability, and cultural celebration across London.

Experience
Experience in administration, communications, or public-facing environments is desirable. Proven ability to handle licensing and payments with accuracy and attention to detail is important. Experience in digital content creation and social media management is a plus.

About you
You are a natural communicator who is organised, curious, digitally confident and passionate about helping others succeed. You have an eye for detail and accuracy, balanced with creativity to produce engaging social content that reflects Hackney’s spirit and diversity. You believe in inclusive growth, great customer service and the power of local enterprise. Flexibility to work weekends is essential as Hackney’s markets come alive during these times.

Qualifications
No specific qualifications are required, but relevant experience and a proactive attitude towards learning and development are valued.