Location
Chapter Islington

Hours
Full Time (hours not specified)

Salary
Negotiable

About the Role
The Maintenance Technician plays a vital role in delivering an exceptional resident experience by working closely with the Community and Capital Project teams. This role involves performing high-quality repairs, maintenance tasks, planned and unplanned works, and ensuring statutory compliance of building fabric and mechanical and electrical systems. Responsibilities include inspecting and diagnosing faults, undertaking minor repairs and decoration to buildings, grounds, and equipment, and maintaining a clean and safe community environment.

Key duties include effective communication with residents, clients, contractors, and colleagues; managing maintenance tasks through the electronic reporting system; maintaining property maintenance records; ensuring budget and resource compliance; and overseeing repairs in plumbing, joinery, carpentry, painting, decorating, and lighting. The role also involves coordinating external contractors, monitoring subcontractor performance, managing statutory testing and safety checks, supervising grounds maintenance, and responding to emergency call-outs.

The Maintenance Technician ensures all communal areas are maintained to the highest standards of cleanliness and repair, supports security management, and actively contributes to health and safety compliance and risk assessments. This position requires a proactive approach to maximizing utility efficiency and maintaining a safe, well-functioning residential environment.

Experience
Experience in repairs and maintenance within a domestic residential environment or as a general builder/residential construction in trades such as plumbing, electrical, or carpentry is required. Contractor and supplier supervision skills are desirable.

About you
You will have fluent English verbal and written communication skills, a helpful and friendly personality, and the ability to behave professionally and courteously with colleagues and residents. You should be a good team player with strong relationship-building and influencing skills, a positive attitude, and the ability to work independently. Excellent organizational skills, the ability to multitask and prioritize, and a flexible approach to work in a changing environment are essential.

Qualifications
A reasonable level of general education (O’ Level / GCSE or equivalent) with demonstrable written and numerical skills is required. Awareness of health and safety requirements on site is essential. A recognized trade qualification such as a Building Crafts Operative Certificate, City and Guilds, or NVQ relevant to repairs and maintenance in residential buildings is desirable. Commitment to continuous improvement of knowledge, skills, and abilities is expected.