Location
London

Hours
Full Time - Required to work every Saturday and two Sundays per month

Salary
£44,430 Per Annum

About the Role
Keep Hackney’s markets moving. Make every stall count. From the bustle of Ridley Road to the charm of Broadway and Hoxton, Hackney’s markets are where local identity meets global flavour — and where micro-enterprises become tomorrow’s success stories. As our Markets Manager, you’ll be right at the centre of this dynamic mix, ensuring everything runs smoothly, safely, and with pride. You’ll be the face of frontline delivery, leading our Senior Officers, supporting traders, resolving challenges in real time, and keeping standards high — not from behind a desk, but out there on the ground, where the energy is real. This is your chance to shape the future of Hackney’s iconic markets, support hundreds of small businesses, and play a lead role in the borough’s ongoing economic and cultural success. You’ll lead the daily delivery of Hackney’s street trading operations, oversee a team of officers, and ensure licensing, compliance, trader performance and customer experience are always top-notch. You’ll also play a hands-on role — spending at least half your working week on the ground, engaging with traders, resolving issues, and helping new businesses thrive. With every pitch sale and every successful weekend, you’ll be growing the borough’s inclusive economy and making Hackney’s streets buzz with energy.

What the Role Involves
- Oversee the day-to-day running of Hackney’s street markets and trading sites
- Line-manage Senior Market Officers and lead on trader engagement, licensing and compliance
- Work on-site every Saturday and two Sundays per month — visible, accessible and active
- Grow income through increased occupancy, smarter layouts, and commercial insight
- Champion inclusive access to trading opportunities and support business development
- Liaise with Highways, Licensing, Enforcement and Finance to ensure seamless delivery
- Support enforcement, arrears recovery and complaint resolution on site
- Monitor trader performance and coach your team to deliver high standards of service
- Be a critical link between frontline delivery, senior leadership, and community impact

Why Join Us?
Our Markets, Shop Fronts & Street Trading Service is nationally recognised and internationally referenced, a multi-award-winning team with accolades from LGC, APSE, NABMA and more. We are a driver of inclusive growth, sustainability and cultural celebration, home to Ridley Road, Broadway, Hoxton — and the UK’s first Zero Plastic Markets. This is a place where staff thrive, innovate and shape the future of public service delivery.

Ready to Shape the Future?
If you're a confident, customer-focused operational leader who knows how to make public spaces work — and believes that markets should be open, diverse and dynamic, we want to hear from you. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

Closing date for applications
05 Aug 2025 (22.59)

Interview and assessment date
Week Commencing 26 Aug 2025

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs.

Experience
Proven experience in operational leadership and public space management.

About you
Confident, customer-focused, and capable of making public spaces work effectively. You should believe in the importance of open, diverse, and dynamic markets.

Qualifications
Relevant qualifications in management or public administration are advantageous but not essential.