Location
Central London

Hours
Full Time

Salary
Negotiable

About the Role
Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life. We are seeking a Named Account Executive to join our Strategic Pursuits Team focused on Central Government, specifically the Department for Work and Pensions (DWP). This fast-paced role involves developing and executing strategic plans to drive exponential growth by expanding the scope of Salesforce products and services across the entire Salesforce Customer 360 platform within DWP and its agencies.

You will build trusted relationships with key stakeholders, including senior leaders within Commercial Directorate, DDaT, and Major Programmes, helping them realise value from their Salesforce investments. Your responsibilities will include identifying upselling and cross-selling opportunities, managing contract renewals and negotiations, and collaborating closely with internal teams to ensure seamless customer experiences and long-term success.

This role offers personalised training, career growth opportunities, and the chance to work alongside industry experts in public sector transformation. Join us to help shape the future of AI-driven customer success and public sector innovation.

Experience
- 10+ years of public sector transformation experience, including major programmes
- Demonstrable experience in Strategic Pursuits or Lighthouse Account Management
- Extensive experience operating at senior levels within UK Government, including Commercial Directorate, DDaT, and Major Programmes
- Substantial experience with large public sector procurements, including Market-Based Flexible Procedures and CCS Frameworks
- Previous SaaS experience in a quota-carrying role
- Comprehensive knowledge of the UK Public Sector market and government operations
- Proven track record selling complex solutions in Customer Service, Customer Experience, Customer Engagement, or Contact Center applications

About you
- Strategic thinker with strong execution skills in government roles
- Exceptional written, verbal, and presentation skills
- Excellent problem-solving abilities and ability to thrive in a fast-paced environment
- Proven ability to work collaboratively within extended sales teams
- Trusted advisor mindset with a focus on understanding customer challenges and delivering tailored solutions
- Effective cross-department collaborator ensuring customer success and seamless service delivery
- Customer-centric with a clear focus on driving value through tailored solutions

Qualifications
- MBA, Graduate degree, or equivalent qualifications preferred