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Guys Hospital Great Maze Pond London

Patient Access Co-ordinator - Customer Service

Guy's and St Thomas' Trust
Health & Care
Health & Care
£30,546.0/Year
Full-time
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Description

Location
Guy's Hospital, Great Maze Pond, London

Hours
Monday to Friday on a rota basis covering 8am - 6pm. There is a mandatory 1 in 5 weekend requirement with weekend shifts from 08:00 - 16:00.

Salary
£30,546 per annum

About the Role
As a Patient Access Co-ordinator, you will play a vital role in delivering excellent customer service within a busy healthcare environment. You will be responsible for coordinating patient access, ensuring smooth communication and efficient handling of patient enquiries. This role requires flexibility to work on a rota basis including mandatory weekend shifts. Due to high demand, early application is advised as adverts may close sooner than expected.

Requirements

Experience
Experience in customer service or healthcare administration is desirable but not explicitly stated.

About you
- Strong communication and interpersonal skills
- Ability to work effectively within a team and independently
- Flexible and reliable with a willingness to work rota shifts including weekends
- Committed to providing excellent patient-focused service

Qualifications
No specific qualifications are listed; however, relevant experience or training in customer service or healthcare settings would be advantageous.

Expiry date: 11/03/2026
Patient Access Co-ordinator - Customer Service
Company:
Guy's and St Thomas' Trust
Salary:
£30,546.0
Job Type:
Full-time
Location:
Guys Hospital Great Maze Pond London