Location
South London, working from various locations including resident homes with ad hoc office attendance as required.

Hours
Permanent, Full time, 40 hours per week, Monday to Friday 8:00am to 5:00pm with opportunities to increase earnings through call-out and out-of-hours work.

Salary
£41,200 per annum

About the Role
Join our South London Responsive Repairs team as an experienced Multi-Trade Plumber on a permanent basis. At L&Q, we are committed to providing safe, well-maintained homes and delivering an outstanding service to our residents. As part of our in-house maintenance team, you will play a key role in maintaining homes in excellent condition while delivering a high-quality, customer-focused repairs service across our housing stock.

In this role, you will carry out a wide range of plumbing repairs and replacements including sinks, water tanks, bathrooms, and associated plumbing systems. You will deliver repairs efficiently and to a high standard, ensuring work is completed right first time. Using your multi-trade skills, you will also undertake basic carpentry, tiling, painting and decorating, and patch plastering repairs where required.

You will act as a professional and friendly first point of contact for residents, helping to improve customer satisfaction by reducing repeat visits and resolving issues effectively. Working safely and in line with Health and Safety procedures is essential at all times.

Experience
- Strong trade knowledge and practical experience in plumbing repairs and maintenance.
- Experience working within housing maintenance, building maintenance, or construction environments.

About you
- Excellent customer service skills with a resident-focused approach.
- Commitment to delivering a right first-time service.
- Strong communication and interpersonal skills.
- Good understanding of Health and Safety requirements.
- Ability to work safely and professionally as part of a team.
- A full UK manual driving licence.

Qualifications
- NVQ qualification or equivalent relevant trade experience.
- A broad range of multi-trade skills including basic carpentry, tiling, decorating, and plastering.