Location
London

Hours
Full Time

About the Role
Charlotte Tilbury Beauty, founded in 2013 by world-renowned makeup artist and entrepreneur Charlotte Tilbury CBE, is a global beauty phenomenon operating across 50+ markets with over 3,000 team members. The App Squad owns the Charlotte Tilbury mobile app experience across iOS and Android, aiming to make the app the highest-value digital channel for routine, loyalty, and exclusive demand. As Product Manager on a fixed-term 6-month maternity cover contract, you will lead the product direction and day-to-day leadership for the app, translating company and digital priorities into a measurable roadmap aligned to squad OKRs. You will balance customer value, commercial impact, experience quality, and delivery feasibility, with accountability for outcomes rather than just shipping features. Working closely with Digital Product Design, Engineering, Delivery Managers, and cross-functional teams including Data, CRM, Loyalty, Trading, Marketing, Creative, and Customer Care, you will deliver coherent app experiences and make informed trade-offs. You will provide continuity for the squad and support a smooth transition at the end of the contract.

The role spans the full product lifecycle from strategy and discovery through delivery, launch, and learning. Key responsibilities include owning and communicating the product strategy, framing and prioritising opportunities with explicit value hypotheses, leading evidence-based discovery, working closely with Engineering and Delivery Managers to manage delivery plans and risks, balancing strategic bets with platform health, defining success measures and instrumentation, driving launch readiness, reviewing post-launch KPIs, creating clear product narratives for stakeholders, and documenting decisions and learnings for handover.

Charlotte Tilbury is a fast-paced, dynamic environment where agility, ambition, and passion for excellence help teams thrive. The company values growth, innovation, and being part of a truly global #DreamTeam.

Why join us?
- Be part of a values-driven, high-growth, magical journey with a vision to empower everyone to be their best selves
- Hybrid working model with flexibility
- 25 days holiday plus bank holidays and an additional birthday day
- Inclusive parental leave policy
- Pension and life assurance for financial security
- Wellness and social benefits including Medicash and Employee Assistance Programs
- Regular social connections with colleagues
- Dog-friendly days and spaces
- Generous product discount and gifting

Experience
- Proven Product Management experience delivering and improving consumer-facing digital products with meaningful ownership of native mobile apps on iOS and Android
- Strong outcome-led product practice and commercial judgement including setting OKRs, defining KPIs, framing value, prioritising opportunities, and linking product metrics to revenue, retention, or customer value
- Experience using product analytics, customer insight, and experimentation to make decisions, define success criteria, and evaluate impact after launch
- Track record of working with Product Design, Engineering, and Delivery Managers in cross-functional squads, shaping early and navigating scope, quality, technical, dependency, and delivery trade-offs
- Strong understanding of mobile product delivery including release planning, app-store considerations, instrumentation, performance, stability, accessibility, and privacy

About you
- Excellent communication and stakeholder management skills with the ability to simplify complexity, clarify ownership, and influence across disciplines and seniority levels
- Sound judgement in ambiguity, customer obsession, and a high bar for coherent, intuitive, and inclusive mobile experiences
- Highly organised and dependable with the ability to retain context, provide continuity, and manage a smooth maternity-cover handover

Qualifications
No specific qualifications are required; however, relevant experience and demonstrated capabilities in mobile product management are essential.