Location
London

Hours
Full Time (hours not specified)

Salary
£33,094 per annum

About the Role
Guy's and St Thomas' NHS Foundation Trust is one of the UK’s busiest and most successful NHS trusts, providing a wide range of hospital and community services across south London and specialist care nationally. The Trust is renowned for clinical excellence, teaching, and research, with a strong commitment to patient safety and outstanding community services.

This role offers the opportunity to provide comprehensive and efficient administrative and secretarial support to the Safeguarding Adults Team. You will play a vital role in supporting the safeguarding of vulnerable adults, including patients detained under the Mental Health Act (MHA) and Deprivation of Liberty Safeguards (DoLS). The post involves liaising with multidisciplinary teams, internal departments, and external agencies to ensure continuity and excellence in patient care.

Key responsibilities include organising and managing team administration such as post handling, correspondence, stationery ordering, meeting coordination with minute-taking, and maintaining accurate records of leave and sickness. You will also handle a variety of telephone communications professionally, provide non-clinical information, and coordinate meeting papers and agendas to highlight action points.

The Safeguarding Adults Team is a dynamic group working across different fields of expertise, committed to providing a supportive learning environment and delivering the best outcomes for vulnerable adults.

Experience
- Proven previous experience as a medical secretary or medical administrator
- Experience working independently and as part of a team
- Experience working within the NHS environment

About you
- Excellent organisational and time management skills including diary management
- Ability to handle patient data confidentially and sensitively at all times
- Confident and professional communication skills, able to manage telephone calls with patients, relatives, and health professionals
- Good computer literacy including Microsoft Office and hospital information systems such as Patient Information Management System (PIMS) and Care Notes
- Ability to work effectively within a multidisciplinary team and manage competing priorities

Qualifications
- Educated to A level standard with GCSE Mathematics and English (or equivalent)
- RSA Stage III or equivalent experience
- AMSPAR or equivalent experience

Desirable
- Experience working in a busy environment
- Some knowledge of the Mental Capacity Act 2005
- Working knowledge of safeguarding adults