Location
Central London

Hours
Full Time

Salary
Negotiable

About the Role
Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life. As a Senior Services Sales Solutions Manager, you will drive pre-sales solutioning and engagement shaping for enterprise customers, including multi-cloud transformational programs. You will partner closely with Sales and Account Partners to lead pre-sales discovery, translate customer outcomes into viable high-level solution designs, and author detailed Statements of Work (SOWs), technical estimates, and delivery roadmaps. Your role ensures seamless alignment between commercial strategy, delivery viability, and customer value realization, establishing a foundation for execution success and rapid mobilization.

Salesforce Professional Services delivers strategic engagements that define transformational opportunities and articulate clear execution plans for complex enterprise change programs. We partner with executive-level customer leaders to establish business goals and deploy strategies that unlock the full value of the Salesforce platform across people, process, and technology.

Key responsibilities include leading pre-sales discovery workshops with executive and technical stakeholders, structuring large and complex professional services engagements, co-owning deal architecture and pricing strategies, authoring comprehensive Statements of Work, serving as a trusted advisor to C-level executives, and orchestrating seamless hand-offs from pre-sales to delivery teams. You will also mentor team members and contribute to continuous improvement of services sales playbooks and solutioning assets.

Join Salesforce to unleash your potential, work with cutting-edge AI and CRM technologies, and be part of a company committed to workforce transformation and positive global impact.

Experience
10+ years delivering enterprise consulting services, with 7+ years focused on the Salesforce platform ecosystem.
5+ years leading pre-sales scoping, technical estimation, and SOW creation for complex, enterprise-grade SaaS engagements.
Demonstrated experience in deal architecture, pricing negotiation, risk management, and formal SOW development within an enterprise software environment.
Proven capability to build advisory relationships, facilitate executive alignment workshops, and present transformation roadmaps to C-level stakeholders.
Functional and technical understanding of cloud architecture and the broader Salesforce product portfolio.
Ability to travel as needed based on client and project requirements.

About you
Strategic thinker with strong leadership skills and excellent communication abilities.
Experienced in collaborating across diverse stakeholder groups including sales, legal, delivery teams, and executive leadership.
Committed to continuous improvement and mentoring others.
Passionate about driving innovation and delivering customer value through AI and digital transformation.

Qualifications
Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related technical field, or equivalent practical experience.
Preferred certifications include Salesforce Certified Administrator, Sales Cloud Consultant, Service Cloud Consultant, or Agentforce Specialist.
Background managing multi-million dollar digital transformation programs or complex multi-cloud implementations is advantageous.
Familiarity with enterprise agile frameworks, project management methodologies, and professional services automation (PSA) tools is preferred.