Location
Central London

Hours
Full Time

Salary
Negotiable

About the Role
The Benefits Program Manager plays a key role in shaping the strategy, execution, and user experience of Stripe’s benefits programs across EMEA. This role focuses on benefits strategy and plan design, financial stewardship, vendor management, communications, and continuous improvement. You will manage the full lifecycle of benefits programs including market research, benchmarking, plan design, vendor selection and management, annual renewals and negotiations, communications, administration, security reviews, and compliance. You will monitor industry trends and regulatory changes to recommend new or updated programs aligned with Stripe’s business and Total Rewards strategy. Acting as a subject matter expert, you will develop clear communication plans to help employees understand our benefits offerings. You will serve as the primary point of contact for benefits vendors, brokers, and third-party administrators, managing vendor performance and contracts in partnership with Legal and Procurement. Additionally, you will compile and analyze key benefits metrics, partner closely with People Partners, Finance, Payroll, Employee Relations, and Legal to ensure a coordinated benefits strategy. You will also manage the benefits budget, prepare cost projections, and evaluate ROI of programs. Using Workday and benefits administration platforms, you will improve workflows and reporting, and collaborate with People Systems to deliver key initiatives and projects.

Experience
- 5 to 7 years in a benefits role with similar responsibilities
- Managing and improving employee benefits programs using data, employee feedback, and financial analysis
- Strong knowledge of government regulations related to employee benefits and time off
- Experience managing pension and time-off plans
- Proficiency with benefits administration platforms such as Workday
- Influencing stakeholders and negotiating contracts with benefits vendors
- Experience working in fast-paced, growing environments, preferably in technology or large-scale organizations
- Ability to drive projects independently, identify issues, and seek feedback as needed
- Strong judgment aligned with company culture and benefits strategy

About you
You are strategic yet detail-oriented, able to balance long-term benefits strategy with day-to-day execution. You communicate clearly and effectively, building strong relationships with internal partners and external vendors. You thrive in dynamic environments and are motivated to continuously improve employee experience through innovative benefits solutions.

Qualifications
- Preferred: Experience managing change initiatives related to benefits programs, including vendor or system implementations and transitions
- Preferred: Advanced data analysis and financial forecasting skills
- Preferred: Experience with mergers and acquisitions and benefits integration