Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Stripe is a financial infrastructure platform for businesses, used by millions of companies worldwide to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, offering you an unprecedented opportunity to impact the global economy while doing meaningful work.

The Metronome team builds a usage-based billing platform that helps modern software companies launch products faster, offer flexible pricing models, and streamline finance workflows. As an Integration Engineer on the Metronome Integration Engineering team, you will work at the intersection of sales, growth, product, and R&D, owning the technical aspects of the customer lifecycle after a sale and before transition to post-implementation teams.

In this role, you will lead technical work across requirements gathering, solution and integration design, configuration, testing, data migration, launch, and handoff. You will support customers in implementing Metronome successfully to realize value quickly, working closely with strategic and complex customers. This position offers a startup mindset within Stripe, with significant opportunities to influence direction, build processes from the ground up, and make a meaningful impact.

Key responsibilities include conducting discovery and scoping to understand customer challenges, configuring Metronome’s platform, designing integrations with customer business systems such as CRM, CPQ, payment, tax, ERP, and billing providers, serving as a liaison between customers and R&D, partnering with implementation managers, building relationships across customer organizations, advising on pricing and packaging strategies, and ensuring smooth handoff to Customer Success and Technical Support. Travel up to 30% may be required depending on customer needs.

Experience
- 10+ years in technical or customer-facing roles involving SaaS products, such as sales engineering, solutions architecture, technical account management, or deployment strategy.
- Proven experience leading complex implementations for enterprise technology companies.
- Experience working in fast-moving environments that value initiative and ownership.
- Ability to quickly learn and communicate technical concepts to diverse stakeholders including technical, go-to-market, and finance teams.
- Interest in building and improving go-to-market playbooks, processes, and reusable assets.
- Ability to travel approximately 30% of the time.

About you
- Strong communicator and collaborator able to build relationships from day-to-day operators to C-suite executives.
- Customer-focused with the ability to advocate for customer needs and feature requests.
- Comfortable working at the intersection of multiple teams and disciplines.
- Self-starter with a startup mindset and a drive to influence and build processes from zero to one.

Qualifications
- Preferred but not required:
- Deep knowledge of quote-to-cash processes and experience integrating with or working alongside platforms such as Salesforce, NetSuite, CPQ systems, and the Stripe ecosystem.
- Experience as a software engineer, product manager, or other technical roles.
- Strong understanding of project and program management fundamentals.
- Experience working with stakeholders in finance, engineering, product, sales operations, or billing operations.
- Familiarity with logs, metrics, billing, finance, infrastructure, or financial tooling and concepts.