Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Stripe is a financial infrastructure platform used by millions of companies worldwide to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, offering you an unprecedented opportunity to impact the global economy while doing the most important work of your career.

Metronome is a usage-based billing platform and a Stripe product that helps modern software companies launch products faster, offer flexible pricing models, and streamline finance workflows. The Metronome Integration Engineering team operates at the intersection of sales, growth, product, and research and development, owning the technical aspects of the customer lifecycle after a sale and before transitioning to post-implementation teams.

As an Integration Engineer, you will help customers implement Metronome successfully and realize value quickly. You will lead technical work across requirements gathering, solution and integration design, configuration, testing, data migration, launch, and handoff.

Key responsibilities include conducting discovery and scoping to understand customer challenges related to billing, product launches, pricing and packaging, quote-to-cash, and customer experience; supporting customers throughout the implementation lifecycle; providing expert guidance on usage-based pricing and consumption-based business models; configuring Metronome’s platform on behalf of customers; designing integrations between Metronome’s APIs and customers’ business systems such as CRM, CPQ, payment, tax, ERP, billing, and analytics tools; serving as a liaison between customers and Metronome’s research and development teams; partnering with implementation managers to provide visibility into progress and proactively identify risks; building relationships across customer organizations from operators to C-suite executives; meeting customers in person when beneficial; advising on integration and pricing strategies; and ensuring effective handoff to Customer Success and Technical Support.

You will work with some of Metronome’s most strategic customers on complex, deep, and highly technical engagements. Metronome operates with a startup mindset within Stripe, offering significant opportunities for initiative, process building, and meaningful impact.

Experience
- 10+ years in technical or customer-facing roles involving SaaS products such as sales engineering, solutions architecture, technical account management, or deployment strategy.
- Proven experience leading complex implementations for enterprise technology companies.
- Experience working in fast-moving environments that value initiative and ownership.
- Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders.
- Interest in building and improving go-to-market playbooks, processes, and reusable assets.
- Ability to travel approximately 30% of the time, depending on customer needs.

About you
- Strong interpersonal skills to build relationships across customer organizations, including C-suite executives.
- Proactive and able to identify risks and issues early.
- Comfortable working at the intersection of multiple teams including sales, product, growth, and R&D.
- Startup mindset with a drive to influence direction and build processes from the ground up.

Qualifications
Preferred qualifications (not required) include:
- Deep knowledge of quote-to-cash processes and experience integrating with or working alongside platforms such as Salesforce, NetSuite, CPQ systems, and the Stripe ecosystem.
- Experience as a software engineer, product manager, or other technical roles.
- Strong understanding of project and program management fundamentals.
- Experience working with stakeholders in finance, engineering, product, sales operations, or billing operations.
- Familiarity with logs, metrics, billing, finance, infrastructure, or financial tooling and concepts.