Location
London

Hours
Not specified

Salary
Negotiable

About the Role
A Chef de Rang at Mauro Colagreco Restaurants within Raffles London at The OWO is responsible for delivering outstanding guest service from the moment guests arrive until they leave. You will lead a station, manage commis waiters to ensure smooth service, maintain the station and restaurant standards, and act as the communication link between front of house and back of house teams. Supporting hostess, baristas, and other team members when needed, you will also relay guest feedback and requests to management. This role requires a deep knowledge of the menu and products, rapid and accurate delivery of food orders with professional explanations, and commitment to sustainable practices in waste management and purchasing. Additional duties may include covering for line managers or working in different departments or restaurants as required.

About Raffles London
Raffles London at The OWO on Whitehall combines the heritage of Raffles with one of the world’s most historic addresses. The Grade II* listed Edwardian building features 120 rooms and suites, 85 branded residences, nine restaurants, and three bars including the signature restaurant by Mauro Colagreco. The hotel offers a Guerlain spa, Pillar Wellness facilities, and a grand ballroom for special occasions. At Raffles, guests experience luxury, glamour, and extraordinary adventure in a culturally enriching and respectful environment.

Why Join Our Team?
Joining Raffles means becoming part of one of the world’s best hotels with excellent benefits including 28 days holiday plus bank holidays and additional days for service, staff meals, free uniform dry cleaning, employer pension contributions, enhanced sick and parental pay, life assurance, employee assistance programs, season ticket loans, cycle to work scheme, colleague gifting, paid days off for moving or charity, tailored learning and development programs, fun team events, and discounts at Accor and Raffles outlets worldwide.

Raffles Values
Respect: We treat everyone with fairness and dignity.
Belonging: We celebrate differences and support each other.
Integrity: We build trust through authenticity.
Empowerment: We take initiative to create unforgettable experiences.
Excellence: We cherish every opportunity to make people feel special.

Experience
Proven track record of surprising and delighting guests with high levels of service under pressure. Previous experience in a luxury hotel environment working with LQA, Forbes 5* or equivalent standards is desirable.

About You
Enthusiastic and committed to delivering the best service and experiences in any situation. Detail oriented, flexible, and able to work well within a team environment. Strong time management skills with the ability to multitask while maintaining a professional appearance. Excellent communication skills in English, both verbal and written.

Qualifications
Ability to communicate clearly and efficiently in English. A passion for hospitality and a commitment to sustainable practices. Flexibility to respond to different work situations and willingness to perform additional duties as required.