Location
London

Hours
Full Time - Hours may include evenings and weekends as required to support a 24-hour operational schedule

Salary
Negotiable

About the Role
The Events Executive will work alongside the Events Managers to assist with selling and planning a wide range of events at Raffles London at The OWO. This role involves delivering exceptional service and ensuring the events offering remains best-in-class, evolving with industry trends to continually delight guests. You will be responsible for developing new business and contributing to projects that strengthen the positioning of the events department.

The role includes handling initial enquiries, preparing proposals, sending contracts, negotiating pricing, and preparing event orders. You will plan and execute events to the highest standards in line with Raffles London’s expectations. Being present at events to provide a seamless link between clients and the operations team is essential, as is supporting the smooth running of events. Post-event follow-up, including gathering client feedback and ensuring accurate and timely billing, is also part of the role. Additional duties include conducting site visits, entertaining guests and social agents/bookers, accurately forecasting events, and preparing forecast reports when required. You may also be asked to cover responsibilities in the absence of senior staff or work in different departments or restaurants as needed.

Raffles London at The OWO is a luxury destination combining heritage and modern elegance, featuring 120 rooms and suites, 85 branded residences, nine restaurants, three bars, a Guerlain spa, Pillar Wellness, and a grand ballroom with a 600-seat capacity. This historic and iconic location offers a unique and inspiring environment to create unforgettable events.

Why join our Raffles team?
Joining Raffles means becoming part of one of the world’s best hotels with excellent benefits including 28 days holiday plus bank holidays and additional days for service, staff meals while on duty, free dry cleaning for uniforms, employer pension contributions, enhanced sick and parental pay, life assurance, employee assistance programs, season ticket loans, cycle to work scheme, colleague gifting, paid days off for moving house or charity work, tailored learning and development programs, fun team events, employee discount cards, and worldwide development opportunities across Accor’s portfolio.

Raffles Values
Respect: We value the needs, ideas, and individuality of others and treat everyone with fairness and dignity.
Belonging: We celebrate our differences, support each other, and always stand together.
Integrity: We build trust through mutual respect and authenticity.
Empowerment: We have the authority to take initiative and anticipate moments to create unforgettable experiences.
Excellence: We make genuine connections and cherish every opportunity to make people feel special.

Diversity & Inclusion
Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

About the Application Process
After applying, candidates will receive an email from our partner AssessFirst to create a profile and complete a questionnaire. This mandatory step helps us assess compatibility with the role and our culture of luxury excellence. We aim to respond promptly; if you do not hear from us within two weeks, please consider your application unsuccessful at this time.

Experience
Recent experience in events or a similar role is essential. Market knowledge of competitors and event industry trends is required. Food and beverage knowledge is important. Experience working under pressure while maintaining high service standards is necessary.

About you
Enthusiastic and committed to delivering the best events possible in any situation. Exceptional communication and customer service skills, both written and spoken. Strong time management skills with the ability to multitask while maintaining a professional appearance. Willingness to contribute to a 24-hour operational schedule when required.

Qualifications
Desirable knowledge includes Delphi FDC, Salesforce, and Opera PMS. Previous experience within a luxury hotel environment working with LQA, Forbes 5* or equivalent standards is advantageous.