Location
London, The Hoxton, Shoreditch

Hours
Full Time, hours to be discussed during interview

Salary
Negotiable

About the Role
We are looking for a passionate Floor Manager to join the opening team of Il Bambini Club at The Hoxton, Shoreditch. Il Bambini Club brings the joyful trattoria spirit from Paris to London, celebrating Italian generosity, colourful design, live music, shared feasts, and a carefree atmosphere. As Floor Manager, you will lead the team in delivering warm, seamless service and keep the floor buzzing with energy and charm, day and night.

Your responsibilities will include ensuring the restaurant and bar areas are Health & Safety compliant each shift, running daily briefings for the restaurant and bar teams, coordinating and managing the reservations system, drafting floor plans based on covers, and supporting the Restaurant AGM with food and beverage stock management including ordering and stock counts. You will also assist with training on wine, food, and beverage menus, handle cash and daily revenue reporting according to hotel SOPs, and be responsible for the service on the floor and bar as well as the safe opening and closing of the restaurant. Additionally, you will collaborate with the culinary team on menus, service, and product availability to ensure a smooth operation and exceptional guest experience.

Experience
Proven experience in leading and managing a team in a hospitality environment is preferred. Experience with reservations systems and stock management is advantageous.

About you
You are a natural leader who leads by example and fosters an environment where your team can thrive. You value individuality and encourage authenticity within your team. You have a genuine passion for hospitality, whether it’s through drinks, meals, events, or accommodation. You strive to create positive, memorable experiences for guests and colleagues alike. You are humble, ego-free, and focused on getting things done efficiently. You embrace innovation and are open to trying new approaches. You enjoy working hard, supporting your team, and having fun along the way.

Qualifications
Relevant hospitality qualifications are beneficial but not essential. A positive attitude, strong leadership skills, and a willingness to learn and adapt are key to succeeding in this role.