Location
London

Hours
Part Time

Salary
Negotiable

About the Role
Join us at Accor, a global leader in responsible hospitality with over 45 brands, 5,600 hotels, and 10,000 restaurants across 110 countries. At Novotel London Waterloo, our mission is to create memorable moments for our guests by connecting hearts from arrival to farewell. As a Food & Beverage Team Member Waiter/Waitress, you will deliver consistent and memorable service, wearing your smile with pride and understanding the power of your welcoming nature. You will work closely with your team to ensure every guest leaves with a wish to return, thriving in a fast-paced environment with a sparkling, upbeat personality.

We offer a comprehensive training programme to support you every step of the way and a diverse, inclusive team where you can be all you are. Our hotel features 178 rooms, meeting rooms, a bar, restaurant, fitness facilities, and a sauna. You will enjoy benefits such as free night stays in UK hotels, 50% discount in Accor restaurants, discounted hotel rates worldwide, continuous learning through Accor Academy, wellbeing support, and opportunities to grow your experience across 5,000 hotels in over 100 countries.

To help you understand our guests’ perspective, we arrange a one-night stay for you to experience our hospitality firsthand. If you are passionate about hospitality and ready to join a caring environment where you can grow and fulfil yourself, we would love to hear from you.

Experience
Previous customer service experience preferred.

About you
You are a sparkling, upbeat individual able to quickly build rapport in a fast-paced environment. You understand the importance of delivering memorable guest experiences and enjoy working as part of a diverse team. Fluency in English is required to best welcome and care for our guests.

Qualifications
No formal qualifications are required for this role, but a positive attitude, enthusiasm for hospitality, and willingness to learn are essential.