Location
Central London

Hours
Full Time

Salary
Negotiable

About the Role
Join Salesforce, the #1 AI CRM, where innovation meets trust and ambition drives action. As a Forward Deployed Engagement Strategist on the Regrello team in London, you will help large companies replace slow, manual work with AI-powered process automation. You will lead customer projects from initial business case through to go-live, working across regions and seeing the impact of your work in live production. In this role, you act as a trusted advisor to customer leaders, building business cases, setting success measures, and shaping multi-year automation roadmaps. You will turn discovery workshops and process maps into automated workflows within days or weeks, using AI agents and prompting tools. You will own delivery through scoping, build, user acceptance testing, data migration, and cutover, managing scope changes to focus on valuable first releases. Finally, you will hand over ownership to partners and customer teams with clear documentation, training, and success measures, using each launch to open the next process on the roadmap.

About Salesforce
Salesforce is leading workforce transformation in the agentic era with its Agentforce platform. We are passionate about bettering business and the world through AI, driving innovation, and upholding our core values. When you join us, you’ll be limitless in all areas of your life, supported by benefits and resources that help you find balance and maximize your impact.

Experience
5+ years in solutions consulting, forward deployed roles, management consulting, product management, process automation, or business analysis, including owning projects from discovery through go-live. Understanding of supply chain, ERP, or finance operations such as procure-to-pay, order-to-cash, accounts payable/receivable, or supplier onboarding. Experience building AI or agent-based automation, including designing prompts, structuring outputs, fixing failures, and familiarity with integration patterns like REST, SOAP, and event-based. Ability to write clear requirements and user stories and communicate effectively with senior executives, including delivering difficult news with a plan to resolve it.

About you
Trusted advisor mindset with strong leadership and communication skills. Comfortable managing complex projects and working collaboratively with customers and partners. Demonstrates problem-solving skills and a passion for AI-driven automation. Experience will also be evaluated based on alignment with core competencies such as extracurricular leadership, military experience, or volunteer work.

Qualifications
Knowledge of the Salesforce platform, including APIs and platform services, is a plus. Experience working with partner and implementation ecosystems is beneficial. Holding Lean, Six Sigma, or similar process improvement certifications is advantageous. Proven ability to track results against baselines post go-live and use insights to grow accounts is preferred.