Location
South East London

Hours
Full Time (hours to be confirmed)

Salary
Negotiable

About the Role
Are you organised, customer-focused and passionate about hospitality? We are looking for a Groups, Meetings & Events Executive to join our team at Novotel & ibis London Blackfriars. In this role, you will manage enquiries, bookings and events across both hotels, converting enquiries into confirmed business and coordinating group accommodation and events. You will build strong client relationships and help drive both new and repeat business. Key responsibilities include managing group, meeting and event enquiries from enquiry to delivery, preparing proposals, contracts and event documentation, driving conversion and upselling opportunities, and working closely with operational teams to ensure seamless guest experiences. Join us and be part of a company that supports your growth and encourages you to challenge the status quo while doing what you love.

Experience
Experience in hospitality, meetings & events, reservations or customer service is required. Experience within a hotel environment is essential. Knowledge of Opera Cloud or similar hotel systems is preferred.

About you
You are organised with excellent communication and organisational skills. You have strong attention to detail and the ability to manage multiple priorities in a fast-paced environment. You are customer-focused and passionate about delivering exceptional hospitality experiences.

Qualifications
Relevant qualifications are advantageous but not mandatory. Full working rights within the UK are required to be considered for this position.