Location
London

Hours
Casual contract - 0-hour, with flexibility required including weekends on a rotational basis

Salary
£18.60 per hour (including service charge)

About the Role
The Savoy is one of the world's most iconic hotels, renowned for outstanding service excellence and five-star luxury hospitality. As a Housekeeping Floor Porter, you will assist the Housekeeping department in operating smoothly and efficiently by ensuring timely delivery and collection of linen and supplies, maintaining cleanliness and order in guest and service areas, and supporting the team in creating exceptional guest experiences. Your responsibilities will include distributing linen and housekeeping supplies to guest floors and pantries, restocking maid service stations, removing soiled linen, rubbish, and empty water bottles, and assisting with the upkeep and cleanliness of corridors, service areas, and back-of-house zones including high dusting and cleaning ceiling lamps. You will also restock minibar cabinets, transport water bottles between storage and pantries, support stock control through regular inventory checks, respond promptly to guest and colleague requests, receive and manage deliveries of housekeeping items, assist Room Attendants with room preparation and cleaning as needed, and act in accordance with fire, health and safety regulations. You will be an active member of the Savoy team, contributing to our mission of “Turning Moments into Memories” for our guests.

Experience
Previous experience in a similar role within a high-quality or five-star hotel is required.

About you
You must be able to work in a fast-paced environment while maintaining high standards. Excellent customer service and strong communication skills are essential. You should be highly organised, able to work independently, and use initiative. Physical fitness is important due to the demands of the role. We are looking for someone enthusiastic, positive, well-groomed, and with a professional presence. Flexibility to work full-time hours including weekends on a rotational basis is necessary. You should be open to multi-skilling and performing different tasks as needed to meet the needs of guests and colleagues.

Qualifications
No formal qualifications are specified, but a professional attitude and commitment to high standards are essential.