Location
Newham Dockside, London

Hours
Full Time

Salary
£60,702 - £73,698 (SMR-A)

About the Role
Newham offers a unique and exciting opportunity to build your career. As Lead Artificial Intelligence Products Manager within the Digital, Data and Service Design service, you will play a pivotal role in driving the development, evaluation, and responsible management of AI-powered tools throughout the organisation.

You will take ownership of the strategy and roadmap for AI products, leading the technical assessment of off-the-shelf AI solutions to determine their suitability for specific service areas, and overseeing their integration into existing systems and workflows. Your remit includes implementing and managing AI applications to ensure alignment with service goals, user needs, and technical standards, as well as leading on AI-related data governance to guarantee compliance with ethical, legal, and organisational standards.

You will deliver our AI strategy underpinned by robust policies, governance frameworks, and best practice guidance, ensuring safe, effective, and transparent deployment of AI across the organisation.

Additionally, you will promote AI literacy and responsible innovation by guiding, training, and sharing best practices within teams, while forging strong relationships with senior managers to support the delivery of AI products relevant to our services.

Experience
Substantial experience in product management, including product thinking and the product development lifecycle. Practical expertise in deploying and managing AI and machine learning solutions within cloud environments. Experience with core AI frameworks such as Large Language Models (LLMs), Retrieval Augmented Generation (RAG), Prompt Engineering, and AI Builder. Proven track record in leadership and management, particularly within governance and AI-focused settings. Experience in building positive stakeholder relationships and negotiating on complex or sensitive matters.

Knowledge of data protection legislation and regulatory frameworks, especially relating to sensitive and personally protected information. Understanding of service delivery, data requirements, and stakeholder engagement within local government or similar public sector contexts.

Experience evaluating and selecting AI technologies for specific use cases, including Microsoft products such as Azure OpenAI, Azure AI Builder, Copilot Studio, and Teams Premium. Skilled in translating stakeholder needs into clear technical requirements and managing products to deliver ongoing insight and value.

About you
Strong negotiation and communication skills, able to influence Council decisions and processes and engage directors and senior managers effectively. Adept at coaching and mentoring teams, collaborating with Digital, Data and Technology teams, senior managers, and external partners. Committed to responsible innovation and promoting AI literacy.

Ability to design and oversee AI governance frameworks ensuring compliance with regulatory standards. Skilled in defining product strategies, developing roadmaps, and delivering AI solutions from conception through deployment and support.

Qualifications
Relevant qualifications or equivalent experience in product management, AI, data governance, or related fields are desirable. A positive attitude towards continuous learning and development in AI technologies and public sector service delivery is essential.