Location
Central London
Hours
Full Time
Salary
Negotiable
About the Role
Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life. We are seeking a Life Sciences Program Executive (PE) to lead high-impact, enterprise-scale AI and digital transformations for our most strategic Life Sciences customers. Operating within the Global Life Sciences Acceleration Hub, you will lead cross-functional delivery teams across complex, multi-workstream programs requiring strategic alignment, precise execution, and executive relationship management. This executive-facing individual contributor role involves serving as a strategic advisor and delivery lead for flagship engagements across pharmaceuticals, biotechnology, and medical technology sectors. You will manage end-to-end program delivery including P&L governance, executive steering committees, and leveraging AI and agentic workflows to accelerate customer value, commercial efficiency, and operational modernization.
Key Responsibilities
Own end-to-end delivery of multi-million-dollar ($10M+) Life Sciences transformations. Lead executive steering committees and maintain trusted advisory relationships with C-suite executives, business sponsors, and IT leaders. Define program strategy, governance frameworks, delivery methodologies, and success metrics aligned with customer outcomes. Manage engagement P&L, contract commitments, revenue forecasting, earned value analysis, and bid-versus-delivered margins. Embed AI productivity tools and agentic workflows to improve team efficiency and model outcomes. Guide customers in adopting Agentforce and Life Sciences platform capabilities to modernize field engagement, commercial operations, and clinical workflows. Lead and inspire cross-functional global teams without direct authority. Drive alignment across Salesforce functions to operate seamlessly as One Salesforce. Proactively identify and mitigate program risks and partner with Sales and Account Teams to identify account expansion opportunities.
Additional Information
Travel up to 25% may be required depending on customer and program needs. Salesforce supports a limitless career experience with benefits and resources to help you balance life and accelerate your impact through AI agents. We are committed to an inclusive recruitment process and provide accommodations as needed.
Experience
12+ years in professional services or management consulting with direct accountability for enterprise program execution, risk management, scope governance, and financial outcomes. 5+ years of Life Sciences industry experience (pharmaceuticals, biotechnology, medtech, or healthcare) with deep understanding of commercial, operational, or regulatory priorities. Proven track record leading large, complex enterprise programs ($10M+ scope) from inception through operational readiness. Hands-on experience applying AI productivity tools, automation, or modern software tools within program delivery. Experience managing program P&L, earned value metrics, revenue forecasting, and delivery margins. Demonstrated success leading large, cross-functional delivery teams across multiple regions without formal authority. Executive presence with exceptional communication skills capable of facilitating steering committees and translating complex technical concepts for executives.
About you
Strategic thinker and trusted advisor with strong leadership and collaboration skills. Comfortable working across global teams and multiple stakeholders. Passionate about AI innovation and operational transformation in regulated environments. Able to drive alignment and deliver measurable business impact. Committed to continuous learning and professional growth.
Qualifications
Bachelor’s degree or equivalent practical experience. Preferred qualifications include hands-on experience implementing enterprise AI platforms or autonomous agentic workflows (e.g., Salesforce Agentforce) in regulated industries. Subject matter expertise in Life Sciences commercial operations such as HCP engagement, field enablement, territory management, MSL workflows, and compliance controls. Familiarity with Salesforce Life Sciences Cloud or specialized industry CRM platforms. Professional certifications in program management or agile delivery (e.g., PMP, PgMP, SAFe) are advantageous. Experience with outcomes-based or fixed-fee delivery models requiring proactive margin control and change management. Salesforce certifications (e.g., Salesforce Administrator, Sales Cloud, Service Cloud, Life Sciences Cloud) are a plus, with continuous learning supported post-hire.
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