Location
London
Hours
Full Time
Salary
Negotiable
About the Role
Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life. We are seeking a Migration Delivery Senior Consultant to lead complex customer migration engagements from kickoff through successful go-live. In this role, you will serve as the primary technical and strategic point of contact for your migration pod, building trust with customers and coordinating with global delivery partners to ensure measurable value as customers transition to modern cloud architectures.
You will act as a trusted advisor bridging legacy environments with future-state platforms, accelerating timelines through automated playbooks and AI-assisted tooling. This role combines customer relationship management with hands-on technical execution, providing direct feedback to Product and Engineering teams to improve migration tooling.
Key responsibilities include leading end-to-end migration delivery, partnering with Account Teams and Sales leadership to align migration goals with broader business strategies, building strong stakeholder relationships, developing focused delivery plans, facilitating enablement sessions, driving adoption of AI and automation tools, collaborating with Global Delivery Centers, and serving as a subject matter expert in domains such as Marketing Cloud, Data 360, Revenue Cloud, or Tableau.
This is an opportunity to influence how Salesforce customers adopt next-generation cloud technology, working with cutting-edge AI tools and a collaborative global delivery model.
Experience
4+ years in Professional Services, Customer Success, or Technical Consulting with a focus on large-scale platform migrations.
Deep hands-on expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau.
Proven ability to drive business value, facilitate technical discussions, and manage complex stakeholder conversations.
Experience working with global or offshore delivery models to accelerate project delivery.
Advanced knowledge of Salesforce core or specialized clouds.
Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation.
Understanding of cloud platform integrations with telephony, third-party data sources, and self-service portals.
About you
Strong communicator able to translate complex technical architectures into business-friendly language.
Trusted advisor mindset with the ability to guide customers through data transformations.
Collaborative team player who thrives in a fast-paced, innovative environment.
Proactive in driving adoption of AI and automation to improve delivery efficiency.
Qualifications
Certifications in relevant domains such as Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, or Tableau Desktop Specialist are highly desirable.
Prior experience leading multi-million dollar transformation engagements is a plus.
Salesforce AI Associate or Agentblazer certifications are advantageous.
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