Location
London Support Office
Hours
Full Time (hours not specified)
Salary
Negotiable
About the Role
We are excited to offer the position of Multi Hotel Revenue Manager within our Revenue Team based at our London Support Office. As a key member of the team, you will be responsible for implementing overall revenue management strategies across a defined portfolio of hotels. Acting as a subject matter expert, you will ensure the global corporate strategy is effectively applied at the hotel level.
Your main responsibilities will include delivering services according to contracted agreements with a strong focus on customer satisfaction, creating individual hotel strategies to boost revenue streams and maximize KPI results, and applying the C.A.D.R.E method (Collection of reliable data, Analysis, Decision, Recommendation and Evaluation) to ensure strategy implementation.
You will ensure revenue management systems and tools are properly implemented and maintained, keep planning and pricing updated for at least the next 40-50 days, and conduct competitor analysis regarding content, pricing, and strategy to outperform the hotel market. You will also initiate short- and long-term revenue forecasts, identifying opportunities and strategies to improve revenue and profitability.
Additional duties include preparing daily, weekly, and monthly reports, holding regular meetings, analyzing special event periods to improve future results, supporting hotels with business and leisure rate collections, distribution contracts, and group evaluations according to service level agreements.
As the communication link between the regional revenue manager, commercial development team, and local teams, you will coordinate information flow to ensure clarity and proper implementation of instructions.
Experience
At least 2-4 years of experience in a similar revenue management position within the tourism or hospitality industry.
About you
Proactive and persuasive with strong customer focus.
Flexible and adaptable to changing environments.
Excellent communication skills and ability to build strong relationships.
Team-oriented with a focus on support and development.
Strong analytical and strategic thinking capabilities.
Qualifications
Minimum undergraduate degree or equivalent work experience in the tourism industry.
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