Location
London

Hours
Full Time - Hours to be discussed

Salary
Negotiable

About the Role
Join the prestigious Raffles London at The OWO, a landmark Grade II* Edwardian building on Whitehall, where luxury, heritage, and exceptional hospitality converge. As Sous Chef at Restaurant Mauro Colagreco, you will lead and manage kitchen operations, ensuring all food is produced and served to the highest Raffles standards while complying with health and safety legislation. You will collaborate closely with all food and beverage teams to deliver a seamless, luxurious dining experience that meets time and service targets.

Your responsibilities include maintaining recipe standards, cost control, and kitchen culture engagement. You will oversee kitchen operations in the absence of the Head Chef, train and manage kitchen staff, and communicate clearly and professionally with both staff and guests. You will also manage stock control, menu development, and kitchen discipline, while mentoring junior staff and supporting kitchen advancement projects.

As a hands-on leader, you will coach and develop your team through regular one-to-ones and appraisals, represent the department in management meetings, and support problem-solving to maintain high standards. You will promote creativity and innovation within the team and ensure strict adherence to health and safety policies, including emergency procedures.

Working at Raffles means becoming part of a team that values respect, belonging, integrity, empowerment, and excellence. You will contribute to creating unforgettable experiences in a world-class environment where guests arrive as visitors and leave as family.

Experience
- Recent experience within a multi-outlet venue or 5-star hotel
- Strong food and beverage knowledge
- Proven ability to deliver high levels of service under pressure
- Market knowledge of competitors and event industry trends

About you
- Enthusiastic and committed to offering the best service and experiences
- Able to lead and work effectively with a team
- Detail-oriented and consistent
- Exceptional communication and customer service skills, both written and spoken
- Strong time management skills with the ability to multitask while maintaining a professional appearance
- Willingness to contribute to a 24-hour operational schedule when required

Qualifications
Essential
- Demonstrable experience in a similar role within luxury hospitality

Desirable
- Previous experience managing or supervising a team
- Understanding of the luxury sector and UHNW customer expectations
- Experience within a luxury hotel environment working with LQA, Forbes 5* or equivalent standards